Manus AI : User Experience , Competitors And What It Actually Offers?

Manus AI positioned itself in 2025 as a bold leap in autonomous agents: software that takes on multi-step business processes, research, and prototyping with just a natural language prompt. But what happens when users actually put it to work? To find out, we analyzed dozens of verified user reviews, robust data tables, and clear visualizations to paint an honest and actionable  picture of where Manus AI shines and where it struggles against its top competitors.

How Does Manus AI Compare? The Ratings Landscape

To cut through vendor hype, let’s look at how users rated Manus AI versus its two closest competitors: Ninja AI and Lindy.

What Do Users Really Feel?

Numbers tell one story; sentiment adds color. This custom-coded pie chart illustrates the breakdown of Manus AI reviews from hundreds of users in the past year:

Why is user satisfaction slipping? A look at quarterly ratings offers insight into a rough year for Manus Ai. The decline accelerated as more users ran into bugs, credit overages, and unresponsive support, leading to cancelled subscriptions or switches to other platforms.

What Users Praise (and What Stops Them Cold)

Praise Highlights: Users love Manus AI’s true autonomy, letting it tackle a chain of tasks from a single instruction. The “Manus’s Computer” workflow interface gets kudos for making the process transparent, and some testers found value in its fast mockup/prototyping skills for non-technical users.

Epic Fails: Far more common, though, were complaints especially about system instability (crashes, failed tasks), an unpredictable credit/pricing model, and a near-total absence of real support when things go wrong.

Feature Showdown: Manus AI vs. The Market

Manus AI leads in autonomy—when it works. But it quickly falls behind on reliability, range of workflow integrations, and access to human help.

Who Should Use Manus AI, And Who Shouldn’t?

Recommended For

Solopreneurs or small teams who want to experiment with autonomous research or simple workflow automation—especially when reliability isn’t mission-critical.

Users valuing transparency and experimental, semi-autonomous prototyping.

Not Recommended For

Companies automating business-critical or complex workflows.

Users who need reliable support or clear, predictable subscription pricing.

Teams that rely on integrations; Ninja AI and Lindy offer far more power and stability.

Is Manus AI Overpromising? 

Manus AI promised reliable, fully autonomous workflows for business tasks, but 2025 user sentiment reveals a gap between hype and real-world results. Ratings declined sharply as users reported system instability, recurring bugs, slow access, and unpredictable pricing that routinely derailed projects. For critical or multi-step business workflows, most reviews now call Manus “not recommended.”​

Positive comments highlight Manus’s autonomy potential for simple tasks, but frustration dominates as users frequently cited error messages, system crashes, and cryptic credit models. The main takeaway: Manus AI shows promise as a future technology, but today it’s seen as an overpromising experiment, not a reliable solution.

The Bottom Line

Manus AI is ambitious and occasionally brilliant but it currently delivers a bumpy ride for most users. The graphs and tables above tell the fuller story: unless you’re experimenting or comfortable troubleshooting, Ninja AI and Lindy are better bets in 2025 for streamlined, autonomous, multi-step workflows. As AI agents mature, Manus has lit the path but right now, users are finding more joy and fewer headaches with its competitors.