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EngageBay AI

EngageBay AI

All-in-One CRM, Marketing & Support Platform

EngageBay AI Overview

EngageBay is an all-in-one CRM platform that unifies marketing, sales, and customer support automation for small and midsize businesses. It combines email marketing, CRM, live chat, helpdesk, and automation into a single, affordable system.​

More About EngageBay AI

Strengths from real feedback

  • Rich feature set (CRM, marketing, sales, and service) in a single, affordable platform aimed at SMEs.​
  • Strong automation builder for email campaigns, sales workflows, and ticket routing with many conditions and actions.​
  • Integrated live chat, helpdesk, and telephony so support and sales activity stays connected to contact records.​
  • Customizable dashboards and 20+ reports for sales performance, productivity, deals forecast, and chat metrics.​
  • Free CRM plan with low starting price for paid tiers, making it attractive as a budget‑friendly HubSpot alternative.​

Pricing Snapshot 

  • Free CRM and marketing plan starting at $0 per user per month for basic usage.​
  • Paid tiers scale by contacts and features, with entry‑level plans around the mid‑teens per user monthly on some listings.​
  • Higher plans add advanced marketing automation, A/B testing, additional integrations, and service automation capabilities.​
  • Exact, current pricing is published on the official EngageBay pricing page and may vary by region, billing cycle, and promotions.​

Pros & Cons

Pros:

Support replies quickly on chat, almost zero wait.​

Agents patiently walk through imports, tagging, setups.​

Affordable all‑in‑one suite for small businesses.​

Automations reliably handle sequences and follow‑ups.​

CRM, marketing, support modules feel truly unified.​

Cons:

Occasional email hard‑bounce issues mentioned by users.​

Email sequence switches easy to misconfigure, breaking flows.​

Too many clicks to start or adjust campaigns.​

Company

EngageBay AI

Contact

+1 (877) 509-3570

Headquarter

Wilmington, DE, USA

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EngageBay AI Features

Rich feature set

EngageBay AI Demo & Screenshots

EngageBay AI Pricing

EngageBay AI Pricing Screenshot

*Price last updated on Dec 15, 2025. Visit engagebay.com's pricing page for the latest pricing.

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