EngageBay is an all-in-one CRM platform that unifies marketing, sales, and customer support automation for small and midsize businesses. It combines email marketing, CRM, live chat, helpdesk, and automation into a single, affordable system.
Strengths from real feedback
Pricing Snapshot
Support replies quickly on chat, almost zero wait.
Agents patiently walk through imports, tagging, setups.
Affordable all‑in‑one suite for small businesses.
Automations reliably handle sequences and follow‑ups.
CRM, marketing, support modules feel truly unified.
Occasional email hard‑bounce issues mentioned by users.
Email sequence switches easy to misconfigure, breaking flows.
Too many clicks to start or adjust campaigns.
*Price last updated on Dec 15, 2025. Visit engagebay.com's pricing page for the latest pricing.