Front

More About Front

Core Functions and Highlights

• Unified inbox for email SMS WhatsApp and more in one workspace​
• Help desk style workflows with familiar email style interface​
• AI assistance to draft replies triage and summarize conversations​
• Shared inboxes for support sales and account management teams​
• Rules based routing assignments and workflow automation​
• Internal comments and collaboration directly on customer threads​
• Omnichannel messaging including email SMS live chat and social​
• Analytics dashboards for response time volume SLAs and productivity​
• Integrations with CRM project tools and collaboration apps​
• Mobile and desktop apps for always on customer operations​

Pricing outline

• Starter plan typically around 19 to 29 dollars per seat per month focused on small teams and essential shared inbox features often billed annually.​
• Growth or Professional tiers roughly 59 to 79 dollars per seat per month adding more channels automation and collaboration for growing organizations.​
• Scale or Enterprise and Premier plans from about 99 up to 229 dollars per seat per month with advanced controls onboarding design and extensive analytics usually on annual contracts.​