Intek AI is a conversational AI platform designed to automate customer interactions across voice and digital channels. The platform focuses on handling high volume, repetitive conversations such as customer support, outreach, and information collection. Intek AI enables organizations to deploy automated agents that understand user intent, respond based on defined workflows, and escalate to human agents when needed. The system integrates with existing enterprise tools to support operational efficiency, consistency, and scalable customer engagement.
System Operation
Intek AI uses natural language processing to interpret customer inputs and route conversations through predefined logic or dynamic responses. Automated agents manage interactions across supported channels while collecting data and triggering actions through integrated systems. Real time monitoring and analytics provide visibility into performance and conversation outcomes.
Application Scenarios
System Operation
Intek AI uses natural language processing to interpret customer inputs and route conversations through predefined logic or dynamic responses. Automated agents manage interactions across supported channels while collecting data and triggering actions through integrated systems. Real time monitoring and analytics provide visibility into performance and conversation outcomes.
Application Scenarios
Helpful for reducing manual handling of repetitive conversations
Supports automation across multiple communication channels
Provides operational visibility through analytics
Helpful for reducing manual handling of repetitive conversations
Supports automation across multiple communication channels
Provides operational visibility through analytics
*Price last updated on Dec 30, 2025. Visit intel.com's pricing page for the latest pricing.
