Liine is a healthcare-specific AI platform that transforms call tracking and lead management into a conversion engine. Unlike generic CRMs,
When a potential patient calls, fills out a form, or books online, Liine captures the event. Its AI transcribes and analyzes calls, tagging outcomes: booked, not booked, duplicate, existing patient. If not booked, Liine extracts the reason
Direct campaign optimization: Helps marketing teams optimize Google and Meta ads toward booked appointments, not just clicks or calls.
AI call transcription: Automatically transcribes calls, captures staff member names, and links them to bookings for accountability.
AI misclassification: Sometimes struggles to correctly identify existing patients or referral calls, treating them as new leads.
Learning curve for forms: Some staff found the Form Flow system difficult to learn at first.
*Price last updated on Sep 20, 2025. Visit liine.com's pricing page for the latest pricing.