ManyChat is a chatbot and messaging automation platform that helps businesses engage, convert, and support customers through automated conversations on social channels like Instagram, Facebook Messenger, and more. It combines visual flow builders with automation tools to nurture leads, send broadcasts, capture contact information, and qualify prospects without manual messaging. ManyChat also offers AI-powered functionalities that can build flows, improve message copy, and understand user intent, making conversations feel more natural and responsive. It is suitable for small to midsize businesses, creators, and marketers who want to automate messaging across social platforms and email/SMS with minimal coding.
Key Features
Pricing Overview
Automates multi-platform messaging with ease
Pre-built templates speed campaign setup
Good integration with CRM and email tools
Audience segmentation drives targeted messaging
Live chat handoff improves real-time support
Advanced features require steep learning curve
Pricing climbs sharply with subscriber growth
Some templates need heavy customization
Occasional delays in third-party integrations
Overwhelming UI for first-time users
*Price last updated on Jan 9, 2026. Visit manychat.com's pricing page for the latest pricing.