OpenCall automates inbound and outbound telephone conversations and text messaging for customer service and appointment management. The platform handles call answering, triage, scheduling, insurance verification, and workflow automation while integrating directly with existing practice management systems and EHRs. It operates 24/7 with average call handling times under two minutes and processes over 45,000 calls monthly. The system is built for healthcare, dental, and other service-based practices that need to reduce manual front-desk work while maintaining HIPAA compliance and patient data privacy.
| Plan Type | Key Features | Price |
| Voice AI | Unlimited inbound calls, smart call routing, CRM/EMR integration & analytics | ~$450 |
| Voice + SMS | Adds 2‑way messaging, reminders, text‑to‑schedule, follow‑ups | ~$650 |
| Enterprise | Advanced workflows, outbound campaigns, multi‑location orchestration, white‑labeling | Custom pricing |
Handles over 70% of inbound calls automatically, reducing dropped calls and scheduling backlogs
Deploys in under 5 minutes with no code or downtime required
HIPAA-compliant with no training on patient data and no exposure to third-party models
Integrates natively with major EHRs and updates patient records in real time
Provides 40% cost reduction compared to traditional call center roles
Limited language support compared to some competing platforms
Some software integrations and workflows may require custom configuration
Enterprise features and advanced AI training require higher pricing tiers
Pricing yet to be updated!
