PolyAI

More About PolyAI

Key Features

• Voice-first conversational AI agents across voice, chat, SMS, and more
• Omnichannel deployment with seamless CRM and call-center integrations
• Multilingual support (over 12, up to 45+ languages)
• Real-time dashboards and rich analytics
• Enterprise-grade security and compliance (SOC 2, HIPAA, GDPR)
• Usage-based per-minute pricing, including proactive performance improvements, maintenance, and 24/7 support
• Rapid deployment: branded voice agents live within six weeks or less
• Built by Cambridge-trained founders, leveraging in-house speech & LLM models (ConveRT, ConVEx) 

Pricing

• Model: Custom per-minute pricing that includes support, maintenance, performance upgrades, and availability SLA
• Estimated Starting Cost: ~$150,000 per year for full-scale deployments