ShipMonk is a technology‑driven third‑party logistics (3PL) provider that handles warehousing, pick‑pack, and shipping for fast‑growing ecommerce, retail, and DTC brands, generally from around 500+ orders per month. It offers its own cloud platform and “Happiness Engineer” support team so merchants can manage inventory, orders, returns, and billing in one interface while ShipMonk operates fulfillment across a network of facilities in the US, Canada, Mexico, and Europe.
ShipMonk uses a customized, pay‑as‑you‑go pricing framework rather than public flat tables. Core cost components include receiving fees, storage charged by cubic foot, pick‑and‑pack charges per order, returns handling, and carrier shipping rates, with discounts scaling alongside order volume and service mix.
Strong app and dashboard; real‑time inventory visibility.
Deep ecommerce integrations and multichannel fulfillment tools.
Good for scaling D2C brands beyond in‑house fulfillment.
Service quality, SLA adherence reported as inconsistent.
Pricing model, extra fees seen as confusing, nontransparent.
*Price last updated on Dec 6, 2025. Visit shipmonk.com's pricing page for the latest pricing.
