Sprinklr AI is a robust social media management and customer experience platform that leverages artificial intelligence to help brands understand audiences, automate workflows, and improve engagement. From social listening to campaign optimization, Sprinklr AI equips marketing teams with tools to make data-driven decisions, manage multiple channels seamlessly, and maintain a consistent brand voice.
Sprinklr AI is an all-in-one social media platform that uses AI to deliver insights, automate campaigns, and track customer sentiment across multiple channels. It helps teams create impactful content, respond to audience interactions faster, and optimize marketing strategies for better engagement and growth.
Key Features:
Why Teams Choose Sprinklr AI:
Sprinklr AI simplifies managing multiple social channels, helping teams understand trends and audience sentiment. Its automation and actionable insights save time while improving engagement and campaign performance.
Boost Your Brand’s Social Impact:
With AI integrated into workflows, brands can craft content that resonates, maintain consistent messaging, and identify growth opportunities quickly.
All‑in‑one platform for social, marketing, and customer experience
Highly advanced AI analytics and insights
Strong omnichannel support across social, web, chat, and messaging
Custom dashboards and deep reporting
Good at handling large enterprise workflows
Collaboration tools for teams and agencies
It takes time to understand, especially for first-time users
Pricing feels high unless you fully use the platform
Too many features can make daily work feel cluttered
Performance can slow down with heavy usage
Custom changes often depend on support teams
*Price last updated on Jan 9, 2026. Visit sprinklr.com's pricing page for the latest pricing.
