Totango is one of the leading Customer Success and Revenue Optimization platforms built for enterprises aiming to scale through a customer-led growth model. It unifies all customer data, insights, and workflows into a single AI-enhanced environment for maximizing retention and expansion.
Adapts to businesses of all sizes and can grow with your needs.
Many customer success platforms include communication tools that facilitate regular interaction between businesses and customers, fostering stronger relationships and improving customer experience.
These tools often offer scalability, allowing businesses to manage customer relationships efficiently as they grow.
Limited built in customer support features compared to dedicated helpdesk software.
Less emphasis on sales pipeline management compared to CRM software.
Users have reported issues with glitches and a user interface that may use some improvement.
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Pricing: Custom (Talk to Sales)
*Price last updated on Oct 16, 2025. Visit totango.com's pricing page for the latest pricing.