Zendesk Sell is a sales CRM platform built to help sales teams manage leads, contacts, and deals while maintaining visibility into the entire sales pipeline. According to its official website, the product is designed to reduce administrative work and allow sales teams to focus on building customer relationships. Zendesk Sell centralizes customer information, tracks sales activities, and supports structured sales processes through customizable pipelines and automation.
Competitive advantages / unique features
Intuitive interface; quick adoption by sales teams.
Email integration logs conversations without BCC hacks.
Mobile app solid for on-the-go selling.
Custom reports and deal lists are flexible.
Good collaboration tools for sharing deal context.
Limited SaaS metrics; weak for subscription models.
Native integrations fewer, often shallow or brittle.
Client portal feels clunky and visually outdated.
*Price last updated on Dec 30, 2025. Visit zendesk.com's pricing page for the latest pricing.
